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The First 24 hrs

In the initial 24 hours after getting your extensions, it is crucial to allow them to cure and set with your natural lashes. During this period, it's essential to keep your extensions away from certain factors, including:


  • Water: Avoid washing your face with any cleansers and do not use face or eye creams. Additionally, it's best to avoid the beach, pool, or any other activity that may involve water contact. If you must shower, take precautions to keep your face away from water.


  • Humidity: Try not to expose your lashes to unusual climate surroundings, such as saunas, excessively windy conditions, or overheated bathrooms after a shower.


  • No makeup: It's recommended to avoid applying eye makeup and only use a bit of foundation if necessary. Ensure that any makeup used is oil-free and wait 24-48 hours before returning to your usual makeup routine.


Maintaining clean lash extensions is crucial as they are susceptible to infections and bacterial build-up. Although they may not be your natural lashes, proper care is necessary. It's recommended to have a small lash wand, preferably a spoolie, to comb through your lashes at least 3-4 times a day to keep them looking neat. This technique will also help remove any remaining makeup or dirt that might get trapped between the extensions. When combing, ensure that your movements are gentle and gradual to avoid pulling out the extensions.


Similar to your nails, your lashes also grow out over time. To maintain your lash extensions and extend their lifespan, it's crucial to get them refilled every 2-3 weeks. Your natural lashes shed daily, resulting in the loss of some extensions alongside them. When a visible gap starts to appear, it's a sign that you should schedule a refill appointment to maintain the fullness and overall look of your lashes.

Things to avoid 

  • It's important to avoid using mascara on lash extensions as it can cause them to fall out prematurely and can be difficult to remove. Lash extensions typically provide a luscious and voluminous appearance on their own, eliminating the need for additional lash products such as mascara, lash curlers, strip lashes, or lash serums.

  • Cotton balls or q-tips should also be avoided near the eye area as they can get tangled in between the extensions and become challenging to remove. Instead, use microfiber towels or wet wipes to remove eye makeup before going to bed each night.

  • Avoid pulling, tugging, or playing with your lashes to prevent them from falling out prematurely. When removing makeup, use patting motions instead of rubbing and try to sleep on your back, as sleeping on your face may cause the lashes to rip apart on the pillow.

If your lashes do not meet your desired look, you have 2-3 days to reschedule a lash fix without any additional charge. However, after 3 days, you will be charged for a 1-week refill.

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